For general questions, information about your order, returns or additional product information, call us during business hours Monday - Friday, 8 a.m. - 5 p.m. (CST) TOLL FREE: 888-773-9626. Our offices are closed on major holidays, in addition to the day following Thanksgiving & Christmas. Orders ship promptly the next business day.

The FarmHouse Fresh Ranch is a private, 5-acre site that is not open to the public, except for special events. It is located at 8797 County Road 858, McKinney, Texas 75071.


Customer Care: 888-773-9626, ext. 706

New Account Sales:
888-773-9626, ext. 703

Current Account Assistance:
Holly Wydra, East Coast/West Coast
Email -
Phone - 888-773-9626, ext. 710

Dionda Pumphrey, Midwest/South/Canada/Hawaii
Email -
Phone - 888-773-9626, ext. 708

Accounting: 888-773-9626, ext. 721
Email -

Operations: 888-773-9626, ext. 716

US & International Training:
888-773-9626, ext. 705
Email -

Regional Events: 888-773-9626, ext. 714
Email -


We will gladly refund the full purchase price on FarmHouse Fresh products purchased at retail through our website, within 30 days of the original purchase date. Any free product or gift received with the main order must also be returned to receive a full refund within 30 days, or the cost of the free product will be deducted from the refund. Products purchased with a FarmHouse Fresh Gift Card are eligible for online store credit only.

1. Send us an email and let us know that you will be shipping your item in for a refund. We will issue a Return Authorization Number for you to include in your shipment Email:

2. Ship your product to:
FHF Returns / 8797 County Road 858 McKinney, Texas 75071

Products purchased through a FarmHouse Fresh authorized retailer, must be returned to the store or spa where it was purchased. Return policies will vary by vendor. We do not authorize retailers to place FarmHouse Fresh products on personal marketplace resale sites such as ebay and Walmart. So if you are purchasing there, we cannot guarantee that the product is FarmHouse Fresh brand, nor can we guarantee the freshness or safety of the products. Authorized resellers of FarmHouse Fresh are listed on our Find a Spa/Store page.